Q:What is included with a custom kit?
A:MECHANIZED BRICK custom kits include everything needed to build the model, using all new genuine LEGO® parts & minifigures, decals [depending on model], and printed 3D rendered step by step building instructions. In addition, kit orders come packaged in a sealed box with the MECHANIZED BRICK logo.
Q:Are glue, paint, or special tools needed to assemble the kits?
A:No glue, paint or modifications are made to the stock LEGO brand parts with the exception of LEGO tubing which is sometimes pre-cut to length and/or bent to shape when needed. For kits that include decals, scissors and/or an exacto knife may be needed.
Q:What scale are the models?
A:The models are approximately 1:35 scale, while still allowing minifigures to completely fit inside enclosed turrets and vehicles. This is also known as building to minifig scale.
Q:What color are the models?
A:Current models are built using LEGO Medium Stone (Light Bluish Grey) and Dark Stone (Dark Bluish Grey) pieces.
Q:What forms of payment do you accept?
A:MECHANIZED BRICK accepts payment by:
Q:Which shipping carrier do you use?
A:Our shipping carrier is the United States Postal Service.
Q:How are orders shipped?
A:Orders are shipped USPS Priority Mail with tracking to most destinations worldwide. (Express Mail, overnight delivery in the U.S. is available upon request).
Q:How are shipping costs calculated?
A:Shipping costs are based on weight, destination, and retail rates provided by the USPS.
Q:How do you handle out of stock or backordered items?
A:For out of stock or backordered items, payment will not be requested until the item(s) are ready for delivery.
Q:What is your return policy?
A:Buyers are required to contact us to return an item within 2 weeks of purchase date.